As part of our commitment to customers, more than $50 million has been spent upgrading facilities at all suburban stations.

This includes the introduction of 61 Premium Stations in the past three years.

Premium Stations are fully refurbished, and;
are staffed for all trains, sevens days a week
have enclosed waiting areas
are equipped with customer service centres (credit cards can be used to purchase tickets)
provide constant surveillance through closed - circuit television monitoring systems
have toilet facilities

Customer facilities at all of Melbourne's train stations have been improved by upgrading lighting so that night becomes day and installing closed-circuit television cameras to monitor station platforms and approaches.

Also, all stations are now equipped with free-call, push button audio communication links that provide customer information and emergency assistance, public address systems announcing next train details. And public telephones, (phonecard connected). To encourage motorists to travel by train, there are now more than 27, 500 car parking spaces at train stations right across the suburban network.

In addition, there are more than 300 Customer Service Employees travelling on the public transport system to assist and make your journey a more pleasant experience.

Safe travelling remains a priority. The Victoria Police now has more than 200 staff dedicated to their Transit Police Division.

Their officers are specialists and have a thorough working knowledge of the metropolitan train system.

They have the back-up and support of the entire Victoria Police force with local police patrolling stations and trains as part of their regular schedules.

List of all Premium Stations; Both Hillside and Bayside.
Ashburton9610 6342
Belgrave9610 8766
Bentleigh9610 6161
Berwick9610 6052
Blackburn9610 8958
Boronia9610 8755
Box Hill9610 8953
Brighton Beach9610 6261
Broadmeadows9610 8468
Camberwell9610 6329
Carrum9610 6657
Caulfield9610 5357
Cheltenham9610 6167
Clayton9619 8939
Clifton Hill9610 8157
Coburg9350 4850
Croydon9610 8874
Dandenong9619 8965
East Malvern9610 5112
Elsternwick9610 6211
Eltham9610 8657
Epping9610 8259
Essendon9610 8457
Flagstaff9610 5855
Flinders Street9610 7472
Footscray9610 8553
Frankston9610 6668
Glenferrie9610 6423
Glenroy9610 8465
Glen Waverley9610 6719
Gowrie9359 0797
Greensborough9610 8654
Heidelberg9610 3961
Ivanhoe9610 3956
Laverton9619 8619
Lilydale9610 8891
Melbourne Central9610 5850
Mitcham9610 8852
Moorabbin9610 6171
Mordialloc9610 6155
Mount Waverley9610 5115
Newport9619 8767
North Melbourne9610 3056
Oakleigh9610 5365
Pakenham9610 6055
Parliament9610 5860
Preston9610 8250
Reservoir9610 8253
Richmond9610 5150
Ringwood9610 8855
St Albans9610 8570
Sandringham9610 6264
South Yarra9610 6250
Springvale9619 8943
Spencer Street9619 2139
Sunshine9610 8565
Thomastown9610 8257
Upper Ferntree Gully9610 8760
Werribee9741 2892
Williamstown9619 8625