Each weekday we operate 746 train services between 4am and 1am the next morning. We carry one million passengers a week and our staff are committed to giving customers the best service possible.

It is through forums such as Hillside Trains Customer Feedback that we can be sure our services are meeting the needs of our customers.

So, if you feel our services or staff have not met your expectations, please let us know. We will investigate your problem, and we get back to you with an answer as soon as possible.

Likewise, if you have received service beyond the normal call of duty, we will be pleased to pass on your compliments to the staff involved.

If you would like to comment on our service, please fill in the following form:

Title:
Mr   Mrs   Ms   Miss  
Surname:
First name:
Address:
Suburb:   P/code:
State:   Country:
Phone:  Mobile:
E-mail:
Please enter your comments below:
 

If you would like to discuss your problem or pass on your compliment in person, please call our Customer Feedback line on 1800 800 705 on weekdays between 8.30am and 5pm.